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Service detail

In-Flight and On-Ship Roaming

MobiFone provides IR service on some flights and ships of the airlines and ships that provide this service.

Eligibility

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Main features

  • Allow you to keep in touch when in flights or on ships;
  • Do not affect safety of the journey.

Terms of use

RATES

Roaming Rate (VAT inclusive):

Service

Unit

Rate

 1. Voice

    

1.1

Outgoing Call

VND/min

69.990

1.2

Incoming Call

69.990

 2. SMS

    

2.1

Send

VND/message

15.990

2.2

Receive

Free

3. Data service (only applicable to IRS on board)

VND/10kB

4.990

 

Charging Method

  • For Voice: Charged in blocks of 1 minute. The last extra time of the call less than 1 minute will be rounded as 1 minute.
  • For SMS: Charged per message (160 characters with spaces for unaccented message or 70 characters with spaces for accented message).
  • For Data: Charged per 10KB. The last extra data usage less than 10 KB shall be rounded as 10 KB.

GUIDE

  • In-flight IR service is provided at: On Air and AeroMobile networks.
  • IR service on board ships is provided at the network: MCP (Telenor Maritime)

RULES

General

  • For In-flight roaming, the service could be used when the airplane reaches a stable height (over 3000m), the screw and the screen at the seat shall notice the allowance of using mobile phone. Please access Onair or AeroMobile network to use the service.
  • For On-ship roaming, on-ship networks operate only in international waters.

Customer Support

  • For more information, please contact MobiFone Customer Care: 18001090.
  • Please text “Maybay” or "Taubien" and send to 994 for in-flight and on-ship roaming information (free in Vietnam, charged when roaming).

Utilities

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