With the goal that MobiFone customers not only enjoy preferential treatment from MobiFone service but also enjoy preferential treatment from other prestigious partners, MobiFone has provided many bonus products to customers such as MobiFone packages and coupons. buy goods at partners such as BigC, VinID ...
In order to enrich the list of award-winning products, from May 14, 2019, MobiFone has added the award-winning products, qualifying miles and Golden Lotus Miles of Vietnam Airlines. With the possession of qualifying miles and award miles, Members can upgrade their Lotusmiles card (Lotusmiles card), exchange bonus miles to other attractive award-winning products of Vietnam Airlines such as airline tickets, VinID cards ...
How to redeem your Permanent Connection points for Lotusmiles miles:
Step 1: Members compose the message with the syntax
Redeem reward miles: CHON_BSV1_ BSV card number_ points to be redeemed_ Lotusmiles cardholder name (_ mark is a space) and send to 9237.
Redeem qualifying miles: CHON_BSV2_BsV card number_ points to redeem_ Lotusmiles cardholder name (_ sign is a space) and send to 9237.
For example: CHON_BSV1_99526389_16400_Nguyen Thi A and send to 9237.
When choosing qualifying miles, the number of points for redemption must reach a minimum of 16,400, when choosing a qualifying mile, the minimum number of points for redemption must reach 8,200 points (equivalent to 2,000 qualifying miles). Excess points (if the customer has redundant but not enough to redeem a product) will not be redeemed and will remain in the member's account.
For example: If a member writes the message CHON_BSV2_99526389_20000_Nguyen Thi A, the system will change 16,400 points to 500 qualifying miles, the excess of 3,600 points will be kept at the member's account.
Step 2: MobiFone system sends information to Lotusmiles program to earn points for Members.
Step 3: Lotusmiles system will collect points for the member at least after 15 working days from the date the member chooses the reward by successful SMS.
How to check the number of points in your account and Membership tier:
Members compose the message HH and send it to 9237.
For all details about the program, members contact the 9090 call center for support.
