Take care of customers enthusiastically with Video Call service of MobiFone
With the explosion of revolution 4.0 and the speed of digitalization taking place strongly in all fields, MobiFone's customer care services have constantly caught up with the development trend of the times. In addition to providing traditional customer care services such as call answering switchboard, calling customer care, and customer care, more and more digital forms of customer care have been put into service by MobiFone. customer service. Video Call is the latest customer care service introduced by MobiFone to serve high-end customers. Video Call is a video answering service that allows MobiFone customers to see the live image of the operator through the phone's camera while talking. The visual communication helps the two sides, especially the operator, to more visually and clearly grasp the wishes of customers, thereby improving service quality. Video Call service is also particularly useful when guiding customers to use services such as application installation instructions, messaging syntax ... that traditional answering service is difficult to perform due to regional language differences or due to inability to feel the person's feelings and desires. Video Call service is being provided on My MobiFone application. To call the operator, customers access to My MobiFone application choose “Other” / Customer care / Call Video call to customer care. What are you waiting for, download the My MobiFone app and experience MobiFone's Video Call service.
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